32172672 ndsm

Key Account Manager


Our customer, specialized in automation processes for the logistics industry, is looking for a:
Key Account Manager

Where will you work?
You will work for a fast-growing, international company with an informal working atmosphere. In this independent position you will work with modern equipment.

Main responsibilities of the Key Account Manager:
  • Responsible for the management, training and development of direct team members;
  • Manage customer expectations in line with contracted KPI's';
  • Ensure the availability of sufficient resources to support customer sites;
  • Manage extraordinary needs for manpower when required;
  • Provide quality management information to both the customer and management;
  • Keep up to date with the technical aspects of the products;
  • Identify cost saving opportunities together with the management team of the customer;
  • Realising significant growth of service business by maximizing the potential of up-selling at existing customers and realizing the maximum service scope at new customers;
  • Build new service areas from green-field independently and autonomously develops the commercial side of a region service organization in line with the company guidelines;
  • Look for opportunities that can add value for the customer and create possible revenues;
  • Write marketing and sales plans to set ambitious targets;
  • Drives service innovation in the market and defines additional services to complete the service portfolio;
  • Develops new service business. Setting up network sales on systems delivered via previous partners;
  • Ensure escalations are handled quickly and effectively following the escalation strategy.


Main requirements of the Key Account Manager:
  • Previous experience in an Account Management role within an automated environment;
  • Hold a technical qualification in Electrical and/or Mechanical Engineering;
  • Experience of managing and developing service based Engineering teams;
  • Skilled in setting up calculations, management of budgets and action trackers;
  • Previous experience with providing management information to customers;
  • Highly self-motivated team player;
  • Excellent communicator with strong relationship management skills;
  • Able to speak and write English to business standard;
  • Willing to travel frequently across the Benelux;
  • Used to working with commercial targets;
  • Experience in procurement strategies of complex assets and/or services.


We offer you a varied and challenging job with the prospect of a permanent employment contract with our customer.

Wij zijn Positon, een organisatie die zich richt op de werving en selectie van personeel met als specialisatie Techniek, Industrie en Maritiem.
Positon is actief in de regio's Noord-Brabant, Zuid-Holland en Zeeland en we richten ons voornamelijk op (V)MBO en HBO geschoolde medewerkers.
Voor meer informatie verwijs ik u naar www.positon.nl

Indien u interesse heeft in deze vacature ontvangen wij graag uw sollicitatie en cv per mail: info@positon.nl.
Mocht u vragen hebben kunt u contact met ons opnemen op 0164-237 237.

Als je op de sollicitatieknop klikt, ga je naar de website van de werkgever.